November 21, 2010

In the thick of controversy*

TOURISM Secretary Alberto “Bertie” A. Lim likes to joke that his “claim to fame” is really being the younger brother of award-winning broadcast journalist Che-Che Lazaro. But it was their mother, Estefania Aldaba Lim, who was really the first “rock star” in the family. Fanny to her friends, she was the first female psychologist in the Philippines, the first woman appointed Cabinet Secretary, and the first woman to become special ambassador to the United Nations. (Her husband Luis Lim Sr., a San Miguel Corp. executive, passed away when Bertie was only 12.)

Now 61, Secretary Lim says his mother “was able to balance a busy career and being both mother and father to six children. She traveled a lot yet she was able to more than adequately meet our emotional and physical needs. Whenever she was abroad, she would write long letters to us. There was no Internet then so her letters were written longhand and sent by mail. She encouraged us to write her so that she had her finger on our collective pulse all the time. She was very firm but not overbearing. She was a strong woman but we never resented her brand of discipline. Her advantage was that she was a trained clinical psychologist so she knew human behavior quite well.”

I ask what his mother taught him about working for the government. Lim recalls: “My mom did not bring home her work. She did not talk about the rigors of public service. Perhaps we were too young to have been able to appreciate such a conversation anyway, but she did instill in us the value of hard work. At a young age, she sent me to the municipio to acquire a municipal permit. I had to go back several times before I got it right. From her, I learned to deal with people with politeness, and to be very meticulous in my work.”

Smarting from the critics

Patience and politeness are traits Lim certainly needs these days. Less than a day after the Department of Tourism (DOT) launched its new marketing slogan, “Pilipinas Kay Ganda!,” a hail of negative feedback rained on him and his other officials. (See “DOT launches new campaign” in the November 17 issue of BusinessMirror.)

(Botolan beach, Zambales)


Lim admitted in a radio interview on Wednesday that the criticisms hurt (“Masakit ang batikos.”), many of which ridiculed the slogan as being “too showbiz” or “lacking oomph!” Although he did tell me earlier that it was still in its conceptualization stage and was, by no means, final, I asked Lim if he was still open to changing the slogan itself. He texted back, saying: “PKG (Pilipinas Kay Ganda!) will undergo focus group discussions and other market tests before we spend money on its execution. If there are better ideas out there, we are open to them. But if there are only criticisms, then we hope there will be support for the superior idea of PKG.” (See BusinessMirror, Nov. 18, 2010.)+

Controversy is nothing new to Lim. When he was a director of the Civil Aviation Board (CAB), he was unceremoniously booted out by Malacañang after his statements supporting an open-skies policy reportedly ruffled the feathers of Lucio Tan, owner of Philippine Airlines, an ally of then President Gloria Macapagal-Arroyo (PGMA).

“I never got to talk to PGMA nor to her Executive Secretary about the decision to relieve me of my position at the CAB. I was merely told by a Palace functionary that ‘we all serve at the pleasure of the President.’ Then he made me guess what that meant. Since it was an election year, I knew what he meant. I was not surprised.”

That was a learning experience, he says. “The enemies of reform used heavy-handed tactics to force me out of office. I was bloodied, figuratively speaking, but unbowed. That experience taught me that what does not kill you makes you a better person,” Lim stresses.

Under the new administration of President Aquino, his policy push may soon come to fruition. In a speech at the launching of a new hotel in Cebu on November 10, Aquino hinted that he could be leaning toward a “pocket-sized” open-skies policy, where certain provinces would give liberal flying rights to foreign carriers.

If you build it they will come

Of course, Lim recognizes that more than a marketing plan and a liberalized aviation policy, a country first has to have the correct infrastructure to allow tourists to move freely about, from one destination to another.

(Our Lady of the Gate Parish Church, Daraga, Albay)


Fortunately, President Aquino has already made tourism a priority in his administration and has directed the Department of Public Works and Highways to work with the DOT to identify the infrastructure projects in tourism areas that need to be completed.

“The previous DOT administration has identified the Central Philippines as the focus for tourism infrastructure—this includes Palawan, Cebu, Sorsogon, Negros Occidental, Iloilo, etc. But that doesn’t mean we are to neglect the others. We can still push our medical tourism in Luzon…and we are thinking of developing a good destination in Manila. The Jesuits want to rebuild its old San Ignacio Church in Intramuros, so we can showcase all our ecclesiastical art there. We have so many of them just stored in the church bodegas. Then we can open the ground floor of some structures to cafés.”

But it isn’t merely a numbers game for the tourism chief. He would rather go for value than volume. “My philosophy is that if we keep the tourists here longer, it’s better because it will mean more revenues. So it’s important that we connect the destinations via better roads and airports.” So he envisions tourists spending a few days swimming in Boracay, then perhaps move on to Iloilo City to visit its old churches, then on to Guimaras for more beach time. Hopefully, these longer-term activities will help double the country’s tourism receipts which average only $2.5 billion a year, according to DOT statistics.

“We tend to spread the infrastructure across many places, we never complete the infrastructure in one place. For example, we build an airport, but there’s no road to the airport. How can you develop the product (tourist destination) and promote it if infrastructure isn’t complete?” Lim asks.

This has been essentially the template of Thailand, which has similar natural attractions as the Philippines, but has been able to attract the tourist numbers. In 2009, there were 14.15 million visitors to Thailand, compared to the Philippines’ three million. “Ninety-five percent of Thai roads are well-paved compared to our 20 percent. Their main gateway in Bangkok has several times the capacity of ours in Manila. They have pursued a more liberal civil aviation policy. There is three times the number of flights from Tokyo to Thai airports than there are from Tokyo to Philippine airports. So airfares from Tokyo to the Philippines are higher than airfares from Tokyo to Thailand due to greater competition. The Thais do not impose the common carriers tax (3 percent of the foreign carriers gross receipts here) that we do, and their airport officials do not charge the airlines for overtime as they are on three shifts, 24/7. We have to overcome these barriers to be more competitive,” Lim stresses.

Lifting of aviation taxes eyed

He also says it is imperative that the Aquino administration “work overtime to get an upgrade” from the U.S. Federal Aviation Agency and the European Union. In 2007, the FAA downgraded the Ninoy Aquino International Airport to category 2, because of its failure to meet safety standards, while in April 2010, the EU banned Philippine carriers from operating in the region. “The FAA downgrade has prevented one of our carriers (Philippine Airlines) from utilizing their new aircraft from flying into their originally intended destination. As a result, the airline has to continue to use their old and less fuel-efficient aircraft which are not as passenger-friendly. The European downgrade means that travelers from Europe are not covered by their insurance policies when taking domestic flights in the Philippines. Since tourists have lots of choices in their destination, they will pass over the Philippines to avoid all these hassles.”

(Songsong Ruins in Batanes)


But even if the government does manage to get the Naia upgraded, it is already too congested, what with its limiting runways. So the solution goes back to one already hatched during the administration of former President Fidel V. Ramos, that is, to move the international traffic to Clark, Pampanga. “While Naia has two runways, they are perpendicular to each other. Hence, the two are as good as one since both cannot be used simultaneously. Since [the Diosdado Macapagal International Airport in Clark] has the space to expand to a third parallel runway, it is the logical gateway to the country's main port of entry,” he explains.

He adds that he is also working with the Bureau of Internal Revenue to see if certain taxes imposed on foreign carriers could be lifted, such as the carriers tax and the gross billings tax. "If we remove this tax, the revenue to be generated for the increase in tourists will more than compensate for that loss of that common carriers tax (3% of the international carrier’s gross receipts),” he said. This tax isn’t imposed by any other country.

The gross billings tax, meanwhile, imposes a 2.5% tax on the gross revenues earned by the international carrier in the country. “Each tourist spends about $750 directly in this country. This, in turn, creates jobs in other allied sectors like transportation, agriculture, so you will need only 200,000 extra tourists to make up for the loss of the common carriers tax alone.”

Lim is also batting for the professionalization of tour guides. Having been president of Ten Knots Development Corp., former owner and operator of El Nido Resorts, he helped set up the El Nido Foundation which aims to improve the quality of life of the residents, as well as preserve the destination’s natural beauty and resources. He says they could use the same template in El Nido where “we got local guides who could give local color to the tourists. It was easier to keep them because they already resided there. We want those who have been trained already to, in turn, train the local guides in the provinces and regions, because they are the ones who know the history, the culture and the stories behind those local landmarks.”

When Lim is not busy rushing to yet another meeting, battling the mounting paperwork on his desk, or fending off his critics, he tries to keep fit by swatting at tennis balls every morning. He is married to the former Carla Campos Abreu, and they have been married for 38 years. “We lived one block apart from each other. I was studying in Ateneo, she in Maryknoll, so we were also neighbors in school. We met in a group date watching a movie.” The couple has three accomplished children—Lorenzo, 34; Laszlo, 32; and Liana, 23—and two grandchildren.

*This is an expanded version of my column, Something Like Life, originally published in the Nov. 19, 2010 issue of the BusinessMirror. Due to space constraints, I wasn't able to include Secretary Lim's position on other tourism-related issues for the paper. Let me add that this feature was planned a long time ago, even before the PKG controversy blew up, and was updated to reflect Lim's views on the matter. Something Like Life is published every Friday in the Life section of the BusinessMirror. Photo of Lim courtesy DOT. Tourism images copyright Ma. Stella F. Arnaldo, 2010.

+(UPDATE) Govt drops ‘Pilipinas Kay Ganda’ slogan. Read it here.

(UPDATE 2): 'Pilipinas Kay Ganda' officially dead, according to Sec. Lim. However, I think DOT still owes the public a more detailed explanation about what really happened especially in the light of the Campaigns & Grey press release. Was C&G actually paid or not? The taxpayers have a right to know. Abangan!

November 19, 2010

Luv ya Phil! (A statement from Campaigns and Grey)

NGEK!

Apparently, that was one of the other slogans proposed by Campaigns & Grey to the Department of Tourism for its new marketing campaign/branding for the Philippines. The others, aside from the much-ballyhooed, "Pilipinas Kay Ganda!" was "Visit Philippines", and "Wonder full Philippines" -- not very creative and exciting either. I guess if you look at the choices, PKG does sound better than all the others the advertising agency proposed.

In a statement from C&G distributed to select media, the agency said they were wary of actually proposing anything for the branding project because they were aware of how complicated the gov't bidding process is, and as yet, it still hasn't been paid by the past administration for work done. But "our love of country prevailed." Hang a sec and let me get a tissue...the waterworks just got turned on. (The full press statement here courtesy of Harvey Keh/Ellen Tordesillas.)


As I pointed out in my earlier story in BusinessMirror, the same agency was contracted also by the DOT's attached agency Phil. Convention and Visitors Corp. for a medical tourism campaign in 2009. I'm assuming that that's the project the press statement is referring to as still being unpaid.

Even then, because this current DOT project was so poorly made, and so unimaginative - it's like the creative assigned to this didn't put his or her heart (brain?) in it - I think C&G shouldn't be paid for it all, even if there is a "less than a million pesos" budget for it, as DOT U/Sec Enteng Romano told me earlier. As a taxpayer, I'm outraged that this kind of mediocre work is even being considered for payment.

To be fair, one of its proposed slogans makes use of our boxing champ Manny Pacquiao, jogging in what looks like the Saranggani port, with the light of the early morning in the background. Maganda na sana, until you see the line in the middle: "No wonder the inspiration comes easy". Then at the bottom right, the slogan: "Wonder full Philippines." WTF?!?!

Nalaglag ba IQ ko kaya di ko ma-gets? When you see a photo of Pacquiao, the first words that usually come to mind are "champion" or "strength" or "victory". I'm sure the ad man behind that wanted to say that Pacquiao inspires people, which is true. But sorry, there was really a disconnect in that slogan.



So that's the conundrum C&G now finds itself in. And it wants to blame the DOT for it. The agency says DOT started taking "too many shortcuts", rushing them to come up with concepts "to be shown in some travel industry events." So instead of putting its foot down and telling DOT it shouldn't be done, it turns in mediocre work instead. "Luv ya Phil"? what is that? a new TV show? And their excuse for plagiarizing Poland's own tourism logo? Because DOT told them to look at it "for inspiration". Inspiration, my ass, that was clearly copying, period.

I also don't buy C&G's excuse that it was surprised at the magnitude of the launch. The grapevine has been buzzing that C&G chair Yoly Ong knew exactly how grand the event was going to be, which is why, she wisely stayed away from it.

(UPDATE): Had an interview w/ Ms. Ong on Nov. 23, and she clarified that she was there at the launch (or as the DOT likes to call it, 'preview'). Apologies to Ms. Ong and our readers. She also said she had no inkling about the 'grandness' of the affair.



What's even worse, after blaming DOT, the advertising agency even pats itself on the back : "We shall take this experience as a cautionary tale against giving in to the client and allowing their over-enthusiasm to override our better judgment. It was a reminder that the road to perdition is paved with good intentions." Tsk, tsk.

I have much respect for advertising greats like Yoly Ong, and the work she has done over the years. But the bottom line is, if C&G was uncomfortable doing the project, it should've just passed up on it. And if the agency's owners really loved this country, they wouldn't have forwarded those insipid ideas.

(Images from ANC Tony Velasquez's posts here and here)

(UPDATE): A friend of mine who used to be the highest paid copywriter in the country also calls C&G's proposed slogan as "mediocre copy at best. So uninspired." If you know copywriters the way I do, and the way I know how this friend of mine thinks, you can bet that C&G could've come up w/ more exciting proposals than it forwarded.
* * * *

HOW TRUE? According to journalist Inday Espina Varona's source, "straight and hot from Vegas," U/Sec Romano is there attending a travel fair. Her source added that "there was a Pilipinas kay Ganda banner but they didn't hang it :) BUT tourism staff worldwide [were] asked to vote on [the] new slogan. They voted NO and so were surprised when DOT still pushed through with it."

Tsk, tsk. Good Lord, will wonders never cease?

(UPDATE): I emailed U/Sec Romano to seek his comments regarding Campaigns & Grey's claims in its press statement and to check the veracity of the above tidbit from Inday, but he held off from answering most of my questions, until he arrives in Manila. Part of his email reads:

Just to let you know, I was in Las Vegas as head of the Philippine delegation to the DEMA dive show, and after that to introduce the 2011 Pinoy Homecoming program to the Filam communities. It is not about PKG. You may look at www.pinoyhomecoming.com to get an idea (it's still under construction, but defines what the program will be like).


And so we wait...

Help build DOT's web site!

THOSE who were appalled at the "interim" web site the Department of Tourism put out in a rush on Nov. 15, now have a chance to help in cleaning it up and providing original content to the new one that will be set up.

According to this Facebook note from DOT Usec. for Plannning and Promotions Enteng Romano, all you have to do is email the agency's tourism information officer, Evelyn Macayayong at this address: eamacayayong@tourism.gov.ph "and express your desire to volunteer." The rest of the steps are there.

(This is the current web site of the DOT. I'm batting for the retention of its URL www.tourism.gov.ph, primarily bec. it's one of the first few sites that shows up in search results when one googles, "Philippines tourism" or "Philippines travel." No one googles for "beautiful philippines" or "beautiful pilipinas" unless you're searching for a porn site.)

My own suggestion to DOT Sec. Alberto Lim is that perhaps we could just keep the old "www.tourism.gov.ph" address because when a traveler googles about a country he wants to visit, what are the first words he uses? It's usually "tourism" and "the country's name". When you put "Philippines tourism" or "Philippines travel", DOT's current web site pops up. If it isn't the first on the search results list, it's the fifth or sixth result.

All DOT has to do, is to spruce it up - remove that photo and brief remarks of Sec. Lim, no offense, then put all the great touristy photos it has in its file, and of course, serve up well-written stories. I am actually thinking of contributing some of my past travel stories which they can use to point to major destinations.

My own beef w/ the current web site is it asks for passwords when you want to get more tourism statistics. If you are like me, who works for a business paper, statistics count a lot in our stories. And we can hardly complete our pieces, unless we have updated data onhand. So I've requested travel blogger Ivan Henares - who has already personally volunteered to help DOT fill up content on its new web site – to kindly remind the DOT execs to update their official data periodically.

(This is the rest of the bleah stuff on the first page of DOT's current site, which was put up by the former dispensation. Not even one single photo of a tourist destination. While I love the former officials of the DOT - you know who you are - their website developer certainly lacks imagination and creativity.)

While many of us are disappointed with the decision of the DOT about the choice of its new marketing slogan "Pilipinas Kay Ganda", I appreciate Romano's owning up to his mistake re: the choice of the URL and apologizing for it. I find that he is more open to criticism, unlike other DOT execs, which I think is the key in helping the agency move forward from this bungling.

Let's just all be reminded by that age-old adage: "Haste makes waste."

Read more of Romano's note:

I am responsible for the choice of www.beautifulpilipinas.com. We were about to give a preview of “Pilipinas Kay Ganda” as the tourism country brand, and I was looking for an appropriate URL that would be associated with the new brand.

I searched and looked at all possible permutations of “beautiful”, “philippines”, “pilipinas”, “is beautiful”, and this was the best name that was still available.

Now, if you were the one tasked to do this and you finally chose beautifulpilipinas.com, will you automatically check what beautifulfilipinas.com was, especially since it was not even one of your candidate choices? Honestly? I didn't and am sorry for it. (The rest at Vicente Romano III.)


Oh and btw, if you are tourism stakeholder – a hotel owner, marketing or sales person, general manager of a tourism establishment, travel agency owner, etc. - pls. don't hide behind your Facebook account and just keep on criticizing the DOT. Why not get together w/ your own colleagues, write down your concerns, and actually present these to Sec. Lim or U/Sec. Romano?

I love my friends in the tourism industry, but I wish that sometimes, you would really put your money where your mouth is. Stop hiding behind anonymous comments on blogs; just come right out and say what you mean and stick your name on it. After all, you are the guys who are most affected by all these changes in the DOT marketing campaign. Maybe it's time you speak up publicly or bring your concerns directly to the DOT leadership.

November 18, 2010

I leave the house and all hell breaks loose!

I WAS out the entire day covering a story and was virtually shut off from the world bec. the building I was in was super cyber-secure. It was so secure, I couldn't even use the free wifi next door at the Robinsons Cybergate nor use the Internet access on my own cellphone. So imagine when I got home and found this!

(Someone sent me this w/o any credit, but I think this image was made by Spanky Hizon. )

Too tired to blog about it. Just read this:

A check with the official travel website of Poland showed that indeed, their logo has a striking similarity to "Pilipinas Kay Ganda," from the font, the colors, and even the use of a tree (well, granted, that of the Philippines is a coconut tree, while that of Poland is, well, a generic tree).

Blogger Spanky Hizon in his blog "Manila Boy", has put the two logos side by side and called on someone from the Department of Tourism to resign over the alleged plagiarism committed. (Click ABS-CBN News for the rest.)

DOT open to changes in its slogan but...

(Vice President Jejomar Binay, along with Tourism secretary Albert, far left, and Tourism Undersecretary Vicente Romano III toast the newly-unveiled marketing slogan of the agency, "Pilipinas Kay Ganda!", Monday evening at the Oceana, San Miguel by the Bay, Mall of Asia. The slogan has come under fire from tourism stakeholders, travel bloggers, politicians, and tweeters, dubbing it as too showbiz, or uninspired. The P1-million rebranding effort was undertaken by Campaigns & Grey, an advertising firm, and took four months to conceive.)

THE recently launched “Pilipinas Kay Ganda!” marketing slogan by the Department of Tourism (DOT) can still be changed—if there is a better alternative, that is.

Smarting from the negative feedback hurled by travel bloggers, tweeters and Facebook members, Tourism Secretary Alberto Lim again pointed out that the branding is “not final. PKG [Pilipinas Kay Ganda] will undergo focus-group discussions and other market tests before we spend money on its execution.”

In a text message to the BusinessMirror, he added: “If there are better ideas out there, we are open to them. But if there are only criticisms but no well-considered alternatives, then we hope there will be support for the superior idea of ‘Pilipinas Kay Ganda!’”

During a morning radio show on dzMM, Lim admitted, “masakit ang batikos [the criticisms hurt].”

The PKG branding was launched on Monday night by the DOT, showing it to an audience mostly composed of travel-industry members, hoteliers and the media.

The branding effort, according to the DOT, cost “less than a million pesos,” and was undertaken by advertising giant Campaigns & Grey.

Lim also said besides the rebranding, the DOT’s new marketing effort would include ad placements on cable TV, print ads in foreign countries, more familiarization tours for foreign travel agents, to name a few.

“And more will be done. I am dismayed that the markets we would like to attract do not really know the Philippines. We really need to expose the good things happening in our country to other countries, most especially our tourism markets.”

He also sniped at local media for not publishing human-interest stories more often.

“Advertising is expensive and we are not competitive, budget-support wise. I believe we need to allocate more of our marketing budget for public relations, i.e.,human-interest stories on the ordinary but heroic Filipinos or unusual but not violent events in the Philippines, of which there are many. But why will the foreign press publish such stories if our own press does not?”

President Aquino last week also blamed the local media for publishing only negative news about the Philippines.

(Kaboom! Fireworks to celebrate the Pilipinas Kay Ganda marketing slogan.)


The Philippines’ image abroad has suffered a setback due to the botched hostage rescue of Hong Kong tourists on August 23, as well as successive travel advisories by developed countries.

Meanwhile, one hotelier who was at Monday’s launch said there was only “polite applause” after the unveiling of the new slogan.

“It wasn’t very good,” she said. “I think they should’ve consulted tourism stakeholders first like travel agencies, hoteliers, etc., before they showed it to us. Why are we using Filipino when you have to translate it pa? Other countries use the English language.”

She added that many of those in the audience felt PKG fell short of the old slogan “WOW Philippines,” which was conceptualized during the term of Richard Gordon as DOT chief.

“If they didn’t have a lot of budget, as DOT always claims, they should’ve just reworked ‘WOW Philippines’, which I think is still a very, very good campaign. It takes time for branding to click. And if you look at other countries, some of their slogans have been used for years. Sana, they could’ve just used whatever little funds they have for ad placements in CNN or other cable-TV channels.”

The hotelier said after the new slogan was unveiled, there was no message from the DOT that suggestions from the industry would be welcome.

A general manager of a five-star hotel also said: “Everyone was stunned, shocked and so disappointed. Some did not say a word to be diplomatic, but were visibly disappointed. A big disaster!”

Food blogger Anton Diaz (www.ourawesomeplanet.com) noted that the new Philippines branding failed to mention “our awesome Filipino food…and this is something that is really key in promoting the Philippines.”

After the unveiling of the new slogan, a group called Pretty Young Things “performed a sexy number for the representatives of the international community. It was not appropriate and it gave a totally wrong mental image about the campaign,” Diaz added.

In his IvanAboutTown Facebook page, travel blogger Ivan Henares pointed out that the “multiawarded Malaysia Truly Asia campaign” was launched in 1999, and continues to be used by the country despite five changes in tourism heads.

“Amazing Thailand”, was launched in 1997, and “despite political instability and several changes in government, it remains as Thailand’s tourism brand.”

“So I, thus, can’t understand why the current execs of the Department of Tourism want to get rid of a brand [WOW Philippines] our country has worked so hard to build and invested so much money on. If it ain’t broke, why fix it?”

Henares has offered the DOT his help “pro-bono” to put more original content on the DOT’s interim web site, according to Tourism Undersecretary Vicente Romano III, for planning and promotions.

“I accepted his offer,” Romano said.

(Only the three gentlemen from the government seem to be actually celebrating the new slogan. The audience looks stunned, or in other words, di ma-ispelling ang mukha.)

On Tuesday, the web site (www.beautifulphilippines.com) was shut down by the agency due to complaints of poorly written content, and the URL address being similar to a porn site’s URL.

The web site was created by BCD Pinpoint, founded by one J. Richard “Dickie” Soriano, and which has received a number of awards for its direct-marketing projects. According to BCD’s web site, its clients include Lufthansa, San Miguel Foods, Ateneo de Manila, to name a few.

Considering all the comments and suggestions about the new Philippines marketing slogan, Romano said in a text message: “We will receive their inputs [meaning the suggested slogans] and process them with many other suggestions. We will leave the processing to the branding professionals. That’s what agencies do.”

He added: “Please keep in mind that the main customer would be foreigners whom we want to attract.”

A marketing head of a hotel who was also at Monday night’s launch said, “if they were not ready, they shouldn’t have launched it. Now they’re saying it’s not yet final.”

She added: “If Secretary Lim had asked our [tourism stakeholders] help, we would have gladly sat down with him.”

She stressed that there are many hoteliers and travel agency heads willing to help the DOT.

(Originally published in the BusinessMirror, Nov. 18, 2010. Photos courtesy DOT)

November 17, 2010

DOT's new campaign slogan is uninspired

(Image courtesy of Anton Diaz)

EVERYONE by now has probably heard of the new branding of the Department of Tourism for its marketing campaign. I can't say I am all that pleased with the "Pilipinas Kay Ganda" slogan, although the colors of the letter are pretty, and it does encapsulate what the Philippines is all about - the sun, the sea, the coconut trees swaying in the wind, the tarsier in Bohol.

The DOT has been using Wow Philippines for the longest time, a brand that was conceptualized under the term of the Sec. Richard Gordon so it must be around nine years old by now. I agree with the DOT, that maybe after all these years (and especially after all the tourism challenges we've had - the hostage crisis, the travel advisories) maybe it was time for a change.

I guess what everyone's feeling right now is that the slogan just falls short of everyone's expectations. You have money to spend on research, focus group discussions, and surveys, might as well come up with something really catchy, that could really make tourists stand up and notice the Philippines from the rest of Asian nations vying for their attention ("Incredibly India", "Amazing Thailand", "Malaysia Truly Asia"). Well using Filipino, instead of English, sorry to say, just doesn't make sense. Generally, no one, outside of the Philippines, knows Filipino (the language) or Tagalog (the dialect) on which the language was based on.

I personally feel that it sounds like a morning show. Ayan, na-free advertising pa tuloy ang Umagang Kay Ganda sa marketing slogan na yan! haha. Seriously, it sounds show-bizzy, if there is such a word. It's just so uninspiring (or uninspired?).

I understand that there was considerable research poured into this branding, and Sec. Lim says when they tested it w/ some foreigners, the latter liked it. I am open-minded enough to accept that there may be truth to that, bec. foreigners just have different taste from us. I mean this is why despite many people carping about how outdated DOT's marketing efforts are bec. they still showcase our native dances during marketing efforts abroad, well the foreigners just love it. We might think it's baduy or unsophisticated to use this tack, but well, so far it's still been working. Well, the jury is still out that slogan.

Although Sec. Lim is correct in saying that even countries like Spain uses its own language for its logo i.e. "España" (created by the late Joan Miro, btw), I'd like to point out that its marketing campaign is in English. This year, it just launched its "I need Spain" campaign.

And of course, there was the brouhaha over the new web site (www.beautifulpilipinas.com) that opened up wonderfully to the images of the activities one could engage in the Philippines. Unfortunately, the content was poorly written, with run-on sentences that didn't make any sense, an overly romanticized description of some destinations, and just really grammatically-challenged sentences. According to Usec. Enteng Romano, who was in charge of the project, they just basically gave a "facelift" to the old tourism web site, but didn't change the content w/c came from various DOT-administered sites, in answer to charges of plagiarism.

Also, the URL address was discovered as being quite similar to a porn site, www.beautifulfilipinas.com. Tut-tut people, let's not go there. Stay with me first ;p

But it was disheartening to hear his explanation bec. Romano was hired specifically for his new media skills. During the election period, it was his group which came out with all those clever online campaigns for Noynoy Aquino. What happened? Well it was a rush job pure and simple. To be fair, at least DOT took down the site immediately. But the damage has been done. Did I hear someone out there say, "Haste makes waste".

Look, I have no doubt that Sec. Lim and U/Sec Romano's hearts are in the right place. Based on the few interviews I've had with them since they assumed office, I know they mean well and have put the country's interest before their own. But this slogan just leaves much to be desired. I hope they consider improving it.

Check out Ivan Henares' views on the rebranding effort here and also that of Anton Diaz here.

Btw, I just want to point out that the branding project didn't cost P100 million as some have alleged, and will not go all to Campaigns & Grey. Apparently, this story in GMA.TV caused the confusion (no fault of the GMA guys), which talks about the budget earmarked for social marketing next year. The PKG branding effort itself cost "less than a million pesos," according to U/Sec. Romano. (Pls read my BusinessMirror story below on the issue.) DOT is still open to suggestions about the rebranding, so if I were you, send them your great ideas now.

* * * *

DOT launches new campaign

THE Department of Tourism (DOT) launched its new marketing slogan Monday night, anchored on the beautiful destinations of the Philippines, and the many activities tourists can engage in when visiting the country.

However, less than the 24 hours after the “Pilipinas Kay Ganda” brand was launched, its accompanying web site (http://beautifulpilipinas.com) was shut down by the DOT due to accusations of publishing plagiarized content.

On the #helpDOT discussion on Twitter, it was also pointed out that the web site’s URL was similar to a porn site’s URL (http://beautifulfilipinas.com).


(Screen grab courtesy of Carlo Ople)


The new logo uses splashy tropical colors in red, green, blue and aqua for the word “Pilipinas,” with the photo of a tarsier to represent the first “i.” The letter “L” is shaped like the trunk of a coconut, and the dot above the third letter “i” is a playful yellow sun. Underneath the “kay ganda!” phrase are two aqua squiggly lines representing the waves on a sea. Beside it in tiny letters is an instruction of how to pronounce “ganda” and what it means in English.

In an e-mail to the BusinessMirror, Tourism Secretary Alberto Lim said the new slogan wants to convey “what else, the beauty of the Philippines! In surveys conducted among visitors from different nationalities, the top choice of visitors of what attracts them to the Philippines is the warmth of the people and the beauty of our land and sea. So instead of doing the same as the [other countries] by use of an adjective like ‘amazing’ or ‘incredible’ or ‘your’ before the name of the country, we chose to make an exclamatory remark ‘Kay ganda!’ after Pilipinas. Then in smaller print we give a pronunciation code and an explanation (So beautiful! or Kirei desu!) in the language of the target market.”

Prior to Monday evening’s official launch of the new marketing slogan/branding at the Oceana, San Miguel by the Bay, at the Mall of Asia before tourism stakeholders, bloggers and some members of the hotel and restaurant industry already questioned why the new slogan was in the Filipino language.

President Aquino in a statement last week in Yokohama already announced the new slogan would “reinvigorate” the country’s tourism campaign, replacing the WOW Philippines slogan. That branding was adopted some nine years ago under the term of then Tourism secretary Richard Gordon.

The Philippines’ image abroad suffered a setback after the botched rescue attempt of Hong Kong tourists on August 23, as well as the recent travel advisories by the US, the UK, Canada, Australia, France and New Zealand warning its citizens not to travel to the Philippines due to terrorist threats.

Lim explained: “Some countries use their own language in promoting their country, e.g., España, Polska, etc. Moreover, in Europe, the Philippines is known as Filipinas, or Philippinen or something else. So why not use Pilipinas? The driving reason for using Filipino is that we are compelled to do it differently than our neighbors because they can outspend us by 15 to 20 times. If we do not differentiate, we will be drowned out by their greater ability to repeat their messages. Besides, in some interviews I recently had with a few English tour operators, they said using our own language appeals to their high-value market, which wants to learn about the culture of the places they visit. When they come here, they want to greet or thank us in our language.”

Lim stressed that the branding was still in its “conceptualization stage” and was shown to tourism stakeholders. “It is not yet final but we would appreciate support for it. The actual execution will still be bidded out where ad agencies can participate. We will go throughout the regular government procurement processes.”

The Philippines’ branding—logo, slogan and research—cost “less than a million pesos, a friendly rate,” according to Tourism Undersecretary Vicente Romano III, who handles planning and promotions.

Advertising giant Campaigns & Grey undertook the branding project.

“[The branding] underwent a rigorous process, it was not only us at the DOT which conceptualized that,” he pointed out partly in English.

Yolanda Ong, a supporter of President Aquino’s electoral campaign, heads Campaigns & Grey, which produced the pre-campaign TV commercials called “30 seconds with Noynoy.”

This is not the first project of the advertising firm with the DOT, however. In March 2009 it snagged the medical tourism campaign undertaken by DOT agency Philippine Convention and Visitors Corp.

On the new web site, Romano admitted that the deluge of negative feedback and comments forced the DOT to close it down in the meantime. A few hours after the launch, #helpDOT on Twitter engaged various tweeters in a discussion on how to improve the slogan and the web site. Some felt that the new slogan sounded too “showbiz,” while some accused the site creator of publishing content “copy and pasted” from other sources, and that its URL address was similar to a porn site’s web address.

Several tabs on new site also linked to the old DOT web site whose first page carries a photo of Secretary Lim and a brief message to the industry about his plans.

“We decided to put it down first due to the comments we received. Basically, it was just a face-lift of the old [DOT] site,” Romano said. He added that a new URL address will be chosen, the content would be cleaned up and a new site should be up in three weeks.

He explained that the content in the new site “came from the different tourism web sites the DOT had been administering. This is still a work in progress, and it was just an interim site that we rushed in time for [Tuesday] night’s launch of the new slogan. We just wanted to change the look first but not the content [which was sourced from DOT’s other sites].”

Other sites administered by the DOT are Experience Philippines, Visit My Philippines and WOW Philippines. There are other sites as well administered by the DOT’s tourism attachés in their host countries.

Romano said it was the hope of the DOT to just fuse all these web sites into one general web site, which will be helpful to tourists.

Internet marketing consultant Carlo Ople said he was also puzzled by the use of the Filipino language.

“This is a bit weird, since the target market is obviously the segment that can’t understand our language. Also it might put off all the other local dialects being used here like Cebuano, etc.”

But Ople said he liked how the first images seen when visitors clicked the site which “is the vibrant and fun images showcasing what the Philippines is all about.”

On his web site newmedia.com, Ople also pointed out, though, that the logo was too small to be seen and that the DOT needed to get a “language consultant” because of the content’s wrong grammar.

Romano said the interim web site was made by BCD Pinpoint, a company “doing our Pinoy homecoming campaign, which includes video production and several balikbayan sites. I just requested them to give a face-lift to our old web site. We are humble enough to accept the comments and we’ve taken the site down.”

(UPDATE) : According to its web site, BCD Pinpoint was founded by one Dickie Soriano and has received a number of awards of its direct marketing projects. Its clients include Lufthansa, San Miguel Foods, Ateneo de Manila, to name a few.

November 14, 2010

Still no. 1!

I'M PROBABLY one of the handful who has never watched a Manny Pacuiao fight before. Shame of me, I know. It's just that I really never liked boxing as a sport. It's a lot of punching, bloody faces, or knockouts that often lead to permanent brain damage for some boxers. It's a cruel sport which I could hardly stomach.

But after hearing that Pacquiao's fight with Antonio Margarito could be his last (or so his Nanay Dionesia believes), I just had to see the match just this time. Having read all the news about it, I knew that Margarito was taller and heavier than Pacquiao so it looked like a lopsided fight in his favor. Sports writers said, what gave Pacquiao the edge, despite his shorter height, was his speed and the strength of his punches.

Logging in to my favorite online streaming TV provider, where I usually watch my Star Trek and Battlestar Gallactica reruns, History Channel, and all-day Family Guy, I searched for "boxing", and hit the jackpot. Soon my Mac was streaming the pre-fights to the Pacquiao-Margarito battle, and I later hooked it up to my TV set and to some speakers. I just had enough time to cook and eat my lunch, before settling down to watch the biggest boxing match of the year.

I wasn't disappointed. To say that it was a great fight is even an understatement. While things were a bit slow in the beginning - I suppose each man was still sizing the other up – the successive rounds heated up. No one can stay that boxing is a stupid sport because all I saw was cold, calculating intelligence behind every move by Pacquiao. I have never seen anyone like him throw rapid punches one after the other, then gingerly dart away just as Margarito lunged at him. (Of course, take this w/ a grain of salt as I said, I really haven't watched that many boxing matches before. The last one was probably a film, Cinderella Man starring Russell Crowe, haha.)

Manny Pacquiao punches Antonio Margarito during the fifth round of their 12-round WBC World Super Welterweight title boxing fight. (MIKE STONE, REUTERS / November 14, 2010 via Chicago Tribune)

Each round quickly went by, as Margarito tried to force Pacquiao to the ropes. But the latter already learned his lesson a few times before, and quickly moved back to the center after absorbing some of Margarito's blows. By the fifth round, Margarito's defeat was almost palpable as his right eye became bloodied and bruised, almost swollen shut. Pacquiao hit the wound in the succeeding rounds, forcing the cut to reopen and bleed again.

But Pacquiao is a gentleman. He knew that he could even knock out his opponent in the 11th round. But by the 12th, he just let the minutes pass by, dancing around Margarito but not hitting him. He was taking it easy and knew that he had already defeated the Mexican tornado, who by then, had already been dubbed "Maga-rito" by the ever reliable witty tweepers, because of his swollen face. In contrast, Pacquiao's face was quite relatively intact despite some side blows connecting from Margarito. To his credit, the tough Mexican finished the fight to the very end, even though the odds were stacking against him, and he could hardly see Pacquiao. Very courageous man.

Then it was all over. The bell signaling the end of the 12th round clanged. The crowd roared as they knew who the winner of the bout was. Pacquiao, as his usual habit, knelt in his corner, praying and thanking the Lord. As he wore his 8th title belt, and was interviewed by the host, Pacquiao had this to say about his opponent: " I was surprised that he was very strong. I'm very lucky I won." Asked why he took it easy on Margarito in the 12th round, Pacquiao responded: "I did not want to damage him permanently. That's not what boxing is about."

But that is what a great boxer is really about. It's not just the strength or quickness of one's punches, or how one's body can mightily absorb a multitude of blows from his opponent. It's also about grace and magnanimity in the face of victory. Ang galing mo Manny. Hanga ako talaga sa yo. You do all of us your countrymen, proud. What a great day to be a Filipino.

Review of the fight in the New York Times and in the Chicago Tribune.

November 11, 2010

Heartless!

Pinapaalis sa PCSO compound ang isang bahay-ampunan na nangangalaga ng mga batang may malubhang sakit. Depensa ng PCSO, dati pa nilang naabisuhan ang Child-haus para makahanap ng malilipatan. Hindi tuloy alam ng mga batang may sakit kung saan sila pupunta ngayong mawawalan sila ng tirahan. (Watch the video report of Henry Omaga Diaz)

IT BEHOOVES me why the PCSO management, first of all, wants to transfer to the more expensive, plush PICC, instead of staying at the Quezon Institute compound owned by the Phil. Tuberculosis Society. PCSO has always been about charity and helping those less fortunate; moving to the PICC is only helping itself and not the constituencies it is supposed to serve.

Secondly, if PCSO management feels that those kids in The CHILD Haus are not safe in those premises, then why not construct a shelter or buy a small building to house those kids? For those who don't know, The CHILD Haus serves as a temporary hospice or halfway home for indigent children from the provinces battling diseases like cancer. Those who have no place to stay in Metro Manila but who need life-saving treatment, are provided free home care at this place.

With the massive amounts of money PCSO has been raising from the sales of its lotto tickets, surely building a halfway home for those kids w/ cancer would not be difficult. I mean, surely this work at CHILD Haus is just as important as PCSO's current pet project, a milk feeding program.

My colleague and blogger Inday Espina Varona has written an impassioned plea to President Aquino to keep this halfway home open. Click scaRREdcat. If you agree with her, pls. forward a link to her blog to as many people as you can, and let your views on the subject be known. We need to shake things up in Malacañang and see that this matter is given utmost immediate attention.

(UPDATE):
The follow up report of ABS-CBN is here. Apparently, The CHILD Haus was set up by the Ricky Reyes Foundation.

November 05, 2010

A plea for a return to sanity

I’M sure everyone by now knows how one assistant secretary named Mai Mislang, working for P-Noy’s communications team, tweeted insensitive remarks about Vietnam while the President and other officials were being hosted by that government.

Suffice to say, what she did was wrong. She has come to this realization, has apologized to all, and deleted her Twitter account. In a few months or so, those tweets will be gone from cyberspace, contrary to the common belief that it will hang around forever. (Believe me, I’ve done it. Not even goggling my old deleted tweets have turned up as a cache file. Look it up in the Twitter FAQ.)*

Let me say that I personally don’t know Ms. Mislang. Whatever my comments about the incident are purely from my own insights as a tweeter, and as one who has done probably more stupid things than Ms. Mislang. And, yes, my parents would probably never have forgiven me if they had known about those little indiscretions at the time.

As someone who tweets, I know exactly how a thought that pops into one’s head can be out the door and onto cyberspace in less than a minute. One can be thoughtful or stupid, generous or heartless, forgiving or cruel, funny or corny...and the entire world (or your band of followers) will know about it in a split second.

You know it’s just like texting your private thoughts to your friends, except that in the case of Twitter, you tweet them via a computer or a cell phone to a whole bunch of people, some of whom you personally don’t know. I started using Twitter because of my advocacy during the last presidential elections, as I sought to inform people about their candidates @Pulitika2010.

Post-May 2010, however, I started using the same account as a personal pulpit. I post links to my column, news items I deem important and that I want to share with my “followers”, post photos of dishes I like in this or that restaurant, joke around with a few pals who are also on Twitter, and basically share my general thoughts on certain issues.

Tweeting is almost like having a microphone stuck to your mouth, only it works faster. Sometimes using the medium does make one an unthinking dolt and liable to hurt people’s feelings. I realized one day that I was still tweeting in a public setting and, more or less, some of my tweets could be misconstrued in a negative way if other people read them. So I deleted some seemingly insensitive or idiotic comments, and have put my account in privacy mode.

I have since restrained myself from shooting off and now behave in a more respectable tweeting manner that my parents and other relatives wouldn’t be ashamed of. Once in a while, of course, the dirty jokes will be tweeted but we can have a little fun sometimes, right?

In Ms. Mislang’s case, her tweets were public and reaped a barrage of negative comments. As of today, there have been two reported Facebook pages dedicated to hating on Ms. Mislang. I didn’t visit those pages, because I abhor that kind of cruelty.


People have talked about Ms. Mislang’s insensitivity and her lack of breeding. Her parents may have not brought her up well, as one columnist suggested. As someone who grew up with three other siblings who received generally the same kind of lessons and nurturing from our parents, I can say that one can’t blame the parents all the time. My siblings and I all turned out differently. A person is shaped not only by one’s parents attitudes, but also by one’s environment, specifically one’s education and one’s peers.

When you read all the comments about Ms. Mislang, I wonder sometimes who actually lacks breeding. The commenters themselves have become the ones insensitive and cruel, calling into question even Ms. Mislang’s general appearance. Some have even been so downright self-righteous, it’s like no one ever said or did anything stupid or remotely indecent when they were young! I’m just bothered that the level of discourse on this issue has degraded to one of shallowness and an utter disregard for another person's humanity.

The media seems to have even joined the crusade against Ms. Mislang with one outlet publishing a piece (I call it a dissertation) on...hala kayong lahat...the “Dangers of Tweeting”. Slow news day, eh? No more babies left in airplane bathrooms lately? One generally respected columnist who also joined the drubbing of Ms. Mislang has actually written some factually inaccurate pieces before, but no one’s crucified her for those stories.

Good God, people, get a grip already! No one died. There was no diplomatic protest filed over Ms. Mislang’s tweets. In the grand scheme of things, she is so low in the Palace hierarchy, why would anyone bother? She’s just a speechwriter, isn’t she? And I use the word “just” not to denigrate it, but to differentiate her job from those of higher government officials with the larger responsibilities of running the country. Her tweet had nothing to do directly with her job, so why should she be fired? She certainly is no Rico Puno! And yes like any young person who has made any stupid mistake before, she deserves a second chance, or else how will she learn and redeem herself?

Sure, you say this is symptomatic about how the present dispensation in Malacañang likes to run things, and the kind of people P-Noy wants to be surrounded with. Then maybe we should direct all our comments to P-Noy instead, right? Or to Ricky Carandang maybe, who even tweeted her back asking if it was the red or white wine. Ricky was a terrific broadcaster, but as head of P-Noy’s communications team, sadly he has misfired and mishandled this entire situation. He already should’ve called Ms. Mislang’s attention with her first wrongful tweet. Why? Because he’s older and should’ve have known better. (Although I’ve just read his tweet page to check if it was still up and was absolutely horrified at the awfully offensive comments there. Don’t these commenters have any work to do? Good grief!)

I believe Ms. Mislang has ready learned her lesson, so everyone should calm down already. I pity the girl because this experience will surely scar her for life. She will be forever known as “the girl who tweeted that the wine sucked.” She probably deserves it, you say, but, gads, can’t we give her a break already? Like Jon Stewart, I urge us all to return to sanity.

Peace, people.

(My column Something Like Life is published every Friday in the Life section of the BusinessMirror. Cartoon from the Sketchbook of Aaron Riddle.)

*(UPDATE): Of course I didn't count on people actually capturing the image of the back and forth tweets by Ms. Mislang and Ricky, so yes, apparently this unfortunate exchange will remain in cyberspace forever. Tsk, tsk. I think the way to go now for most gov't officials is, not to use their personal Twitter accounts for the meantime, unless these are used directly for info purposes. But I know the Official Gazette already has its own Twitter account, so maybe they can use that for info dissemination or the Palace and other gov't agencies can set up their own accounts for that purpose. For unofficial communication, try texting or the good old phone call instead.

November 01, 2010

The ties that bind us

(Ambassador Arias says of Filipinos: “You’re very nice. You adapt well [to a country]. There are many immigrants in Spain but the Filipinos are the most loved.”)

I LOVE most things Spanish. I savor paella with gusto, wear Zara and Mango, use espadrilles especially during summer, and will marry Javier Bardem as soon as I get him to divorce Penélope Cruz.

So it was such a pleasure to meet Spain’s Ambassador to Manila Luis Arias y Romero, and talk about all things Spanish, and how his country’s relationship with the Philippines has evolved through the years. At first, the good ambassador seemed very serious and uncomfortable, but my shout of “Viva España!” must have loosened him a bit. (He probably thought I was loca.) He soon became more relaxed and even managed a humorous quip or two. But ever the diplomat course, he would visibly steel himself back, comporting himself.

There are about 300,000 Filipinos in Spain who are already Spanish citizens. This is on top of the 7,000 legally working or studying there. About 15 percent work as domestic helps but there are also many who are professionals such as accountants, health workers, and one even serves at the elite Royal Guard of Spain.

Unlike other immigrants, the ambassador said, “Filipinos can acquire [Spanish] citizenship after only two years of legal residence. You are especially mentioned along with Latin Americans in the Spanish Civil Code; you are assimilated. There are funds in the government budget earmarked to facilitate the integration of immigrants, which may be in the form of education and housing subsidies. Also, remember that they are all entitled to use the public-health service.”

In May, Spain also announced that Filipinos with a valid LTO driver’s license could get a Spanish driver’s license “no questions asked. All you have to show is your Philippine driver’s license and you will get [a Spanish license]. It’s automatic,” Ambassador Arias said.

(As I listened to the ambassador narrate all these benefits for Filipino immigrants, I wondered why most of us still kill ourselves going TNT for years in the US without a great job and a green card to actually look forward to.) “You’re very nice. You adapt well [to a country]. There are many immigrants in Spain but the Filipinos are the most loved,” he stressed.

Ambassador Arias hails from Oviedo, the capital of Asturias, a charming principality located in the northern coast of Spain, described as the “greenest” part of the country with its lush mountains, rambling rivers and lovely beaches. His father is a lawyer and was a professor at the local university, where his mother was also a faculty member.

The ambassador said he had wanted to be a professor like his father, but after he finished his studies, the “political circumstances were not very nice during that time [of Generalisimo Francisco Franco]. The intellectual landscape was not so very good, so I entered diplomatic school.” His previous postings include Costa Rica, Washington, D.C., Poland, Montreal and Brussels.

Of all the countries he has been assigned to, the ambassador said it is the Philippines where he feels most at home. “A lot of things remind me of Spain—the landscape, the names—the sounds are very familiar, also the churches and the character of the people. From the very first time we arrived, it’s already a familiar country. That’s why we are so happy here.” With the ambassador in Manila is his wife Soledad, also a lawyer by profession. They have one son Javier, an executive in Unilever in Madrid.

Spain’s devotion to the Philippines is unmistakable. The embassy has increased its staff in the Philippines, with Spanish expats now numbering 130. “We now have three offices here [in Metro Manila], as well as Instituto Cervantes, and another two cooperation offices in Legazpi, Albay, and in Caraga,” the ambassador added.

As of 2009, bilateral aid alone had reached P3 billion, a large chunk of which supported disaster-relief efforts in Bicol and the peace-building projects in Mindanao. More aid from Spain is channeled through joint programs with other European Union countries and the United Nations.

The ambassador relishes his visits to the project areas supported by Spanish aid. He has been to Cotabato and the Caraga region, as well as in the Visayas, Bicol and up north in Pangasinan.

“In my visits outside of Manila, I have gotten good reception. I am treated like a king!” he joked, remembering the children lined up on the streets waving flags of Spain and the Philippines. He is also deeply touched every time he visits Baler, Aurora, to commemorate the Philippine-Spanish Friendship Day every June 30. As the story goes, for close to a year beginning in June 1898, some 50 Spanish soldiers bravely held out at a small church, while Filipino revolucionarios tried to persuade them to surrender. June 30 was the day Gen. Emilio Aguinaldo as president of the first Philippine Republic, issued an order allowing the surrendering soldiers holed up in the Baler Church to return to Spain. “It is very moving. The people of Baler celebrate with us. My gratitude cannot be expressed adequately,” the envoy said.

What thrills Ambassador Arias is the resurgence in the study of the Spanish language. Instituto Cervantes in Manila has the most number of students compared with the other branches in the world. At present, he says, it has 7,000 students, with São Paolo in Brazil coming in second at only 3,000 students.

“Spanish is the second language in the world. There has been increasing demand for Spanish speakers in the United States, for instance, where there are already 80 million Spanish-speakers. Here in the Philippines, for people who want to work in the United States, you are required to know Spanish. Call centers here pay 60 percent to 70 percent more for those who speak Spanish. Because of the vocabulary, it’s easy for Filipinos to learn it.” He points out that the Filipino language, in fact, contains 22,000 Spanish words, while the Chavacano dialect spoken in Cavite and Zamboanga “is 80-percent Spanish.”

Ambassador Arias said Spain and the Philippines now have the “best of relations, but there is always room for improvement. We will continue to give more content to our relations. We will continue to improve our economic relations and cooperate in development projects. The potential for Spain and the Philippines’ friendship is enormous, so I have to work hard every day at it.”

First on his to-do list should be to deliver Bardem to me, pronto!

(My column Something Like Life is published every Friday in the Life section of the BusinessMirror. Photo courtesy of the Spanish Embassy in Manila.)

October 28, 2010

Legazpi and Misibis in The Amazing Race Asia

YOU know how much I love Legazpi, Albay, and how I enjoyed staying at the Misibis Bay Resort* in Cagraray Island. In last week's episode of The Amazing Race Asia, both destinations were on display for that leg of the race. Hope this eases any nervousnessness about the Philippines by foreign travelers.



The rest of the episode can be watched here.

You just gotta love those Amboys, the Richards, for choosing the nastier challenge in the Jig/Pig portion. I won't say more, just watch it ;p

I'm glad the two Philippine teams are still in the game. Will one of them triumph in this season's race? I certainly hope so. A win can just buoy our collective Pinoy spirit right now.

*Just to clarify, Misibis Bay Resort is under new management.

October 25, 2010

The march of time

I USED to leave the table whenever my parents and their friends would start discussing their many ailments. My Pop would dispense information about which kind of fruits his doctor allowed him to eat because of his diabetes, while my Mama would talk about the food supplements she took to help oil her joints. Then other friends would pipe in with their heart conditions, or hypertension medicines, etcetera, etcetera.

I never liked old people’s conversations whenever they took this turn, as it was bound to transform any happy get-together into a bummer. One minute, they’re discussing their kids’ accomplishments, then next thing you know, it’s their illnesses and the amount of drugs they’re gulping down. Then they try to remember the “good old days”, when they were all so young and vibrant just to comfort themselves.

Then just about the time the new millennium rushed in, my gal pal Miggy started talking about her high blood sugar. Miggy used to be the type who would be the first to sit down at the dining table and the last to leave. This was why I always made sure I parked myself beside her, because I was the same, too. We just relished every morsel of food popped into our mouths and would feel unperturbed that while everybody else was already having their desserts, we were still occupied with our main course.

When her mother passed away due to a kidney ailment, a direct complication from diabetes, Miggy went into discipline mode. So now after eating, she needs to take her glucophage to control her blood-sugar level. And when we have dinners together, we now usually listen to her airing her feelings of guilt especially when faced with a table full of high-cholesterol, carbohydrates-packed, or strong sugary foods. You can trust her to be there lecturing some hapless diabetes sufferer on the kind of diet and exercise he should be adopting in his lifestyle.

Mercifully, this disciplined diet has led her to a trimmer figure such that she looks very young for a golden girl. Lately, though, she has been complaining of brittle bones.

Then there’s Ms. RP and her hyperthyroidism. The way I understand it, the thyroid oversees the body’s metabolism. Such that your ability to burn fat is affected. The usual outward manifestation is weight gain, but there are other symptoms as well, such as dizziness, rapid irregular heartbeat, and being mentally and physically fatigued. I only saw her weight gain and, fortunately, not those other terrifying symptoms.

I don’t remember what drugs exactly were given to Ms. RP to treat her thyroid problem, but it surely has worked as she’s back to her voluptuous self. (Or maybe it was her recent bout with amoebiasis that has made her thinner, hahaha!) Seriously, hyperthyroidism, while not life-threatening, can lead to very serious complications if left untreated.

While Miggy and Ms. RP are a few years older than me, I had contributed some choice ailments to our gang’s discussions over the years as well. First, there was my bad back.


Of course, this wasn’t strictly a senior problem but more due to a previously sedentary lifestyle. There I was in my old apartment reaching out for something, then suddenly my lower back just gave out, and I fell to the floor, unable to get up. When I was well enough to get an actual diagnosis from a doctor, the first thing he asked was if I exercised. “Uhm...no?” Fortunately, that experience put me on the path to yoga and I have been free of any back ailments so far, knock on wood.

However, there are illnesses that one is cursed with because of one’s genetic predisposition. From my father’s side, I stand to inherit his hypertension and diabetes. For now, I’m quite lucky that a side benefit of my regular yoga practice is that it keeps my blood pressure and blood sugar on an even keel.

But then, there’s my mother’s glaucoma. This terrible medical condition cost her left eyesight. It just crept up on her. She didn’t experience any symptoms at all...then bam! she just went blind. What happens is too much fluid in your eye builds up, increases the pressure inside your eye, and when left unchecked, it damages your optic nerve. There is no cure for this. Once you go blind, you stay blind, which makes it doubly scary. Since this is an inherited condition, and as risks are higher as one reaches 40, I’ve been getting regular checkups—sometimes annually, sometimes every two years.

So last week, I dropped by the Asian Eye Institute at its TriNoma branch to have my eyes checked as part of my regular glaucoma monitoring.

AEI is very thorough when it checks for glaucoma. First, they will refract your eyes to see if your vision has remained the same or has increased. I already have astigmatism (courtesy of my father as well), a condition that popped up in my mid-30s, so I use eyeglasses. The medical assistant checked if my glasses still worked to correct my vision; good thing it still did.

Then to check for glaucoma, I went through this test to check if my peripheral vision was still clear. Apparently, as one gets closer to having glaucoma, the field of vision narrows tremendously. Tunnel vision, literally.

The medical technician then took an in-depth photograph of my eye, then another test to measure the pressure inside my eyes. Then yet another to measure the thickness of my cornea because, as per my glaucoma doctor Dr. Imelda Yap-Veloso, the thinner one’s cornea is, the more susceptible he is to glaucoma. Guess who’s got a thin cornea? Damn.

After all these exams, Dr. Veloso told me that while the pressure in my eyes was still normal, their drainage was slowly closing off. Gulp! When it completely closes, the fluid in my eyes that lubricates the surrounding tissues will have nowhere to go. This will eventually raise the pressure in my peepers.

It devastated me to hear that there was no way to prevent this. It’s just how my eyes are structured. But she said there is a way to secure them by creating another path to drain the eye fluid. To do this, I would need to undergo a laser eye treatment… yikes! (An older friend who earlier had a retina problem said undergoing a laser eye treatment was as easy as pie, so I shouldn’t worry. Still, the thought of having some contraption slice through my eye is discomfiting enough, and then there’s the anxiety about possible side effects.)

Of course, my initial reaction was to blame my mother. What’s one more issue to pin down on her, eh? At least with the other illnesses I’m predisposed to thanks to my father’s genes, these can be prevented or controlled by diet and exercise. But this drainage problem is not only inevitable but could only be solved by a costly procedure. Thank you, Mama! Grrr.

(As I comforted myself with salmon sashimi, a Philadelphia sushi roll and a tendon, I furiously texted my older sister who was in New York then tracking down the historical hotdog cart. I vented my frustration over the outcome of my eye exam, and I also reminded her to get an exam, as well, as soon as she returned home.)

Obviously, I’m being facetious. More than my mother’s unholy inheritance to me, what really kills is that no matter how young I think I am (I still watch cartoons, for heaven’s sake!), there is no way I can deny that age is already creeping up on me. This eye condition is but one more topic to contribute to my gang’s “senior” discussions about the various ailments that are now plaguing us.

And why am I am telling you all this? Because that’s what old people do. Waaah!

(My column, Something Like Life, is published every Friday in the Life section of the BusinessMirror. Cartoon from Mrs. Z's photos.)

October 19, 2010

No musical instruments?

Use your iPhone!

This was the band featured by Jeanne Moss in CNN (subsequently picked up by ANC). Very creative group of guys. And very catchy song, actually.

I don't know what app they were using but if you've been a long-time Mac user like me, you know that each Macbook comes with a Garage Band app that enables you to create your own songs, and play musical instruments therein. You can also record the same after and turn your songs into mp3's.



According to Jeanne Moss, Apple has already been in touch w/ Atomic Tom's record label to discuss some future projects. Coolness. Oh yeah, that guy playing the "guitar" is unmistakeably Pinoy. Woo-hoo! ;p

Boob jobs


I HAVE a couple of issues I wanted to raise today.

First off, the reported Shalani-P-Noy split.

No one really knows the exact details of the parting of ways of the erstwhile couple.

There have been a number of rumors circulating about the purported reason(s) for the breakup: a) P-Noy is extremely busy with his job as is Shalani, being a councilor in Valenzuela; b) P-Noy is seeing someone else; c) Shalani is supposedly dating someone else; or d) all of the above.

As you may recall, as early as the July inaugural of P-Noy at the Quirino Grandstand, the grapevine went hyperactive because of persistent reports that the two had already gone their separate ways. It was only Shalani who actually denied it, but she was there at the inaugural, albeit seated behind the presidential sisters. Then later that evening, she was also at the People’s Party at the Quezon Memorial Circle, where P-Noy sang “Watch What Happens”—to her utter delight. So people thought they were still an item.

Crooned the newly elected President then:

Cold
No I won’t believe your heart is cold
Maybe just afraid to be broken again.
Let someone with a deep love to give
Give that deep love to you
And what magic you’ll see.

Sigh. What a difference three months make.

But as I wrote then (Shalani's long wait), the burden of that relationship really fell on Shalani’s pretty shoulders, now that her beau had been elected President. While she herself will no doubt be busy attending to her konsehala duties, she still would not be as occupied as the President. So like any typical girlfriend, she would, no doubt, wish they could spend what little free time they had together.

No doubt, she would’ve been racked with guilt had she imposed on P-Noy’s time. After all, there are more pressing problems to attend to than a lonely girlfriend’s issues. Then again, Shalani may also have deeply considered whether P-Noy was such a good catch that she should wait for six years until he made up his mind about marriage and her part in it. Take note that P-Noy had already said he didn’t see himself getting married while seated in Malacañang.

So as the rumors go, P-Noy was supposedly the one who called it quits, as he recognized that Shalani was no longer happy in the relationship. And quick as a pistol, he was espied to be already seemingly dating someone else. It would now seem that he was not really much into Shalani as we all thought, as much as she was into him. Her reaction when asked by media about the issue: “Next time na lang po. Thank you.” Honey, if it’s over, just say it’s over, and move on.

Perhaps, she’s still holding out a candle for the President? Only natural, especially if the woman’s in love. P-Noy, on the other hand, was already able to joke about his date with the still-unidentified mystery woman at Nuvo.

Meanwhile, it’s been pretty interesting, even downright hilarious, to read the reactions from the men on social-networking sites:

From Namby: “To me the best mistake he ever made was break up with Shalani. She deserves a better-looking boy friend.”

Pitutuy: “THAT was maybe the best thing that he did...releasing Shalani, yehehey!”

Dwayne: “eto ang pagbabago after 100 days: si pnoy at liz uy na raw; at si shalani at mayor gatchalian naman daw.”

Big Guy (on news reports of Shalani dating Mayor Gatchalian): “C’mon, guys, give the lady a break! Masyadong pakialamero kayo.”

Seriously, I feel that Shalani is better off without P-Noy. Sure, he may be a good catch because of his family name. He’s intelligent naman and sometimes witty. And, yes, he is the second most powerful man in the country (the first being Interior Undersecretary Rico Puno, of course). But you can’t force yourself on someone who really doesn’t love you.

I just think that if a man is really in love with a woman, he will find the time to be with her. And if he knows that she’s the one he’d like to spend the rest of his life with, he will marry her, or do something to prove that he’s committed to her. An engagement ring would be nice. It will be an unmistakable assurance of his devotion. There will be no vagueness, no uncertainty, no waffling.

It was good while it was lasted, but it’s now time to move forward, Shalani. Go on, you have a whole world of eager adorable men waiting at your feet. God willing, you will get the man you deserve.

****


“I LIKE it on the countertop.”

“I like it on my small bed near the door.”

“I like it carried from the car, flung onto the couch, then unzipped and spread wide open....”

If you’ve been reading these mysterious messages on your female friends’ Facebook status, don’t fret, it’s just another Breast Cancer Awareness Month campaign. This year it’s all about where you like putting your handbag. Spoilsport that I am, I did not post any status to that effect. During last year’s campaign, I didn’t post my bra color as asked, so no reason for me to tell you where I put my bag.

Apologies to all the girls who got oh-so-excited with this year’s campaign, but I just think it’s all silly and really doesn’t amount to much. How many of you actually went to your OB-Gyn’s and gotten a breast exam or a mammogram while participating in these campaigns? Raise your hand, anyone? No? Thought so.

Oh, I know it’s supposed to be fun and all, but the whole idea behind these campaigns is to get women thinking about how we can reduce our risks for the disease. Did you know, for instance, that 70 percent of breast cancers occur in women who have no known risk factors?

These are the other facts from the Philippine Breast Cancer Network:

* About 80 percent of women diagnosed with breast cancer will be the first to be victims in their families.
* Breast cancer is the leading killer of women ages 35 to 54 worldwide.
* One out of four who are diagnosed with breast-cancer die within the first five years.
* The incidence of breast cancer has been rising for the past 30 years.

And this to me is the most shocking fact of all: “The Philippines has the highest incidence rate of breast cancer in Asia.” (For the rest of the breast-cancer facts, visit www.pbcn.org.)

While early detection may not prevent a woman from getting full-blown breast cancer, and mammography supposedly doesn’t detect as much as 20 percent of breast cancers, it is still advisable to put yourselves through these exams.

The former can be conducted by your OB-Gyn, and she can even teach you how to do it yourself. Using her hand, the doctor will try to detect any changes in your breasts, e.g., if there is some unusual hardening, or lumps. The American Cancer Society (ACS) recommends that women beginning the age of 30 should have a clinical breast exam made by a health-care professional.

Mammography is a bit uncomfortable as your boob is squeezed between two panels before it’s given an x-ray dose to see what’s inside. ACS advises mammography for women beginning the age of 40. It may be painful, yes, but what if it can help save your life?

***For more information about breast cancer, also visit icanserve Foundation. While it’s unfortunate that the advocacy group no longer holds those successful Pink Kitchen eat-’til-you-drop fundraising activities, you may still support its programs by purchasing the goods being sold at its booth at The Power Plant Mall on all weekends of October.

(My column, Something Like Life, is published every Friday in the Life section of the BusinessMirror. Still photo from the film, Un couple parfait.)