February 17, 2011

The Globe iPhone saga continues...

iPhone users complain of skyrocketing roaming charges

MANILA, Philippines - Mounting complaints on hefty roaming charges slapped on traveling wireless phone subscribers have triggered the National Telecommunication Commission to call the attention of local mobile phone companies.

NTC chief Gamaliel Cordoba said the complaints were directed mostly to Globe Telecom, which has inked a deal with Apple to carry iPhone among its list of handsets offered to subscribers.

Cordoba said he will ask the mobile phone companies to address this issue during a meeting on Thursday.

"There will be a meeting tomorrow (Thursday) with them. This needs to be addressed immediately because there were so many complaints from subscribers who brought their iPhones and iPad tablets with them abroad during the holiday season," said Cordoba. (Click ABS-CBN News for the rest.)

If you remember, this space broke the story of the complaining Globe subscribers as early as March 5, 2009. It's a little bit disconcerting that two years after, the issue has remained unresolved, and the NTC is only now tackling the problem. Check out more comments/complaints from subscribers in this March 10, 2009 update.

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